Cannot configure Access Point by RS-232 direct connect
Probable Causes:
Check the RS-232 cable, make sure there's no physical connection problem with both Access Point and the configuration station.
Make sure you use the right COM port # in the configuration station.
Make sure the Access Point System Diskette inserted in the 31/2" floppy drive with label face-up and the door is closed.
Cannot configure Access Point via ethernet connect
Probable Causes:
Make sure the ethernet connection to your configuration station is OK!
Check your net administrator that the IP address for the configuration station is legal and other TCP/IP configuration, such as subnet mask, default gateway, is correct.
Make sure the packet driver of the ethernet adapter for your configuration station is loaded. You can use DOS command: mem/c/p to check.
make sure the IP address of your target Access Point is correct.
Cannot edit the zcomwla.cfg file in the Access Point System Diskette
Probable Causes:
Make sure the diskette is in the read/write enable mode.
Make sure the zcomwla.cfg is not in the readonly attribute. Use DOS command: attrib zcomwla.cfg to check.
LANEscape PC cannot communicate via Access Point
Probable Causes:
Make sure the LANEscape PC configured with the BSS ID of this Access Point.
Make sure the LANEscape uses the same radio channel with this Access Point.
Make sure the LANEscape uses the same operating speed (1M/2M bps) with this Access Point.
Make sure the LANEscape PC uses the same security option with this Access Point, either turn off or turn on with the same security ID.
Make sure you did not turn on any packet filter that you do not need.
LANEscape mobile users cannot roam across Access Points
Probable Causes:
Make sure all the Access Points in the ESS, which you allow LANEscape mobile users to roam, configured with the same ESS ID.
Make sure all the Access Point in the ESS configured with the same radio channel.
Make sure the LANEscape mobile user configured with roaming option turn on.
Make sure the LANEscape mobile user configured with the right ESS ID.
Make sure the LANEscape mobile user configured with the right working radio channel.
How to obtain furthere support
Use the "main tanence" functionality in the Access Point Web Management to send your question to Z-Com.
Direct your questions to info@zcom.com.tw
Z-Com's technicalsupport hot-line is:
Tel: 886-3-5777364209
Fax: 886-3-5773359
Direct any of your question to sales support department.
Check Z-Com's Web site at www.zcom.com.tw for FAQ and most updated information.